David C. Balch
Founding Principal and CEO

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David is one of America’s foremost experts on clinical telemedicine, helping to pioneer technology that allows collaboration, diagnosis, and treatment of medical conditions from remote locations around the world. In 1989, David started the Telemedicine Center at East Carolina University’s Brody School of Medicine. The program was an early innovator in telemedicine diagnostic tools, integrated control systems, wearable monitors, and clinical technologies. As Director of Telehealth Research and Development for the Brody School of Medicine, David supervised clinical research projects, and was principle investigator on grants and contracts related to Telehealth, e-health, and telemedicine for 20 years. In that role, he led the development and management of a large regional telemedicine network in North Carolina. David also was the leader of an expert team in the building an International Telemedicine Training Center, the Distributed Medical Intelligence Conference, Strong Angel, and global disaster response exercises.

David serves as CEO of DCB Consulting, a professional consulting firm specializing in enterprise telemedicine solutions and patient monitoring systems. David has provided consultative services to large hospitals, academic medical centers, government, military, and private enterprises including Cisco Systems, 3M, Guidant Technologies, Intel, Sprint, and many others.

David most recently served as the Director of Telemedicine for Guardian 24/7, a private firm providing presidential medicine to high net-worth families around the world. Guardian was a US based company composed of former White House physicians who have served the last five Presidents of the United States. In this position, David designed clinical telemedicine solutions for luxury interiors on super yachts, private jets, and large estates.

In 2003, David headed up a multidisciplinary medical team in biothreat preparedness and medical response at the Super Bowl in San Diego, California. David has served as a board member of the American Telemedicine Association, chaired the Special Interest Groups in Technology, Interoperability, and Emergency Preparedness, and is on the editorial board of the American Journal of Disaster Medicine. He has over 30 years’ experience in telemedicine, communications, and advanced technology as applied to clinical telemedicine.

David received his BA degree from the University of Kentucky and his MA in Telecommunications from Murray State University. His research has been awarded more than $10 million in federal funding and four US patents. Contact Dave.

Lori A. Balch
Founding Principal and Client Relations Officer

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Lori is an experienced telemedicine professional with over 19 years experience in telemedicine implementation, operations, and training. Lori Balch is the former Director of Training for Guardian 24/7, a private company serving “presidential medicine” to high net-worth individuals and families. Lori was responsible for creating telemedicine certification programs for Guardian’s ReadyRoom technologies that may include videoconferencing systems, medical devices, COTS technologies and proprietary software and systems. In this role, Lori delivered training to technical operations center personnel, clinical support nurses and staff, physician and specialists, Guardian clients and their support personnel.

Lori also serves as a Training Consultant for AMD Global Telemedicine, a leading supplier of medical technology for telemedicine. In this capacity, Lori is responsible for clinical consultation, implementation, education and training of telemedicine application and solutions both nationally and internationally. Lori has developed a comprehensive “Train the Trainer” certification program for Cisco and currently serves as the lead trainer for the HealthPresence Solution incorporating AMD medical devices. Lori’s recent clients have included Vanguard Health System, Ascension, Molina Healthcare, Kaiser Permanente, United Healthcare’s Optum Health, the Mayo Clinic (Rochester), and the U.S. Department of Veterans Affairs, and U.S. Department of State Lori has clinical operational and training experience in hospital, academic, prison, community health centers, inner-city and remote rural clinic environments.

Prior to her role at AMD and Guardian 24/7, Lori was the Director of Telemedicine at Driscoll Children's Hospital located in Corpus Christi, Texas, managing a pediatric telemedicine program covering a 33,000 square mile area in South Texas and portions of Mexico. In addition, she was the project manager for a half million dollar USDA grant award for the Alcance Health Outcomes Project (AHOP) to improve the health of south Texas children by expanding clinical services via telemedicine and providing proactive disease management applications in cardiology, pulmonary, and endocrinology patients.

From 1994-2003, Lori served as the Telemedicine Training Manager for the Advanced Telemedicine Training Program at the Telemedicine Center at East Carolina University in Greenville, North Carolina. The Center was the first telemedicine training center established in the United States and the Center trained over 350 individuals from the US and abroad in a week-long curriculum addressing the clinical, technical, administrative issues associated with successful implementation of telemedicine.

In addition, Lori has served as the Director, Global Video Library of Medicine, for a telemedicine non-profit charity organization, Medical Missions for Children, and has served as Director of Marketing for the National Club Association, a trade organization representing the United State’s most exclusive private club community. Over the last ten years, Lori has organized a number of national and international meetings, including ten Distributed Medical Intelligence (DMI) Conferences in collaboration with the US Army’s Telemedicine and Advanced Research Center (TATRC).

Lori has assisted with coordination of medical resources and contingency planning for several large scale civilian military training exercises incorporating advanced medical communication technologies, including UN/Strong Angel, Super Bowl XXIII( Shadow Bowl), and the DARPA Grand Challenge race (Desert Bloom). In addition, she is the coordinator for the Medical Disaster Response Network (MDRN.us), a nationally coordinated medical video network developed to respond to large-scale disasters.

Lori is a member of the American Telemedicine Association and has served as faculty for ATA short courses on Telemedicine and participates in the ATA Emergency and Preparedness Discussion Group, mHealth SIG and the ATA Latin America and Caribbean Chapter. Lori is a recognized speaker in telemedicine and has almost twenty years of experience presenting to national and international audiences. Contact Lori.